Privacy Policy

 

Effective Date: July 16, 2026 Last Updated: July 16, 2026

Welcome to Clear Khata (“we,” “our,” or “us”). We are committed to protecting your privacy and securing the personal and property-related information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, use our services, or interact with us via WhatsApp, email, or telephone. By accessing or using Clear Khata’s services, you consent to the practices described in this policy.

1. Information We Collect

To provide accurate property document verification and legal assistance services, we collect two main types of information:

A. Personal Identification Information

This is information you voluntarily provide when registering, submitting an inquiry, or requesting a consultation:

  • Contact Details: Your name, email address, phone number, and mailing address.
  • Communication Data: Records of your chats, emails, and phone conversations with our legal experts or customer support team.

B. Property and Legal Documents (Highly Sensitive)

To perform title searches and legal verifications, you may upload or share:

  • Property Documents: Sale Deeds, Mother Deeds, Parent Documents, Encumbrance Certificates (EC), Khata Certificates (A-Khata/B-Khata), Tax Receipts, Building Sanction Plans, Joint Development Agreements (JDA), and Survey Maps.
  • Owner Details: Names and contact details of the property sellers, buyers, or co-owners as detailed in the legal chain of documents.

C. Automatically Collected Technical Data

When you visit our website, we may collect technical data such as:

  • IP addresses, browser type, operating system, and pages visited.
  • Device information and referral URLs (how you found our website).

2. How We Use Your Information

We use the collected data strictly to deliver our property verification services and run our business operations:

  • To Provide Services: To analyze, verify, and generate legal search reports, title verification reports, and Khata transfer documentation.
  • To Communicate with You: To send service updates, answer inquiries via phone/email/WhatsApp, and share the final legal reports.
  • To Improve Our Platform: To analyze website traffic, run troubleshooting diagnostics, and optimize our user experience.
  • To Meet Legal Obligations: To comply with applicable laws, government regulations, or requests from law enforcement agencies in India.

Our Commitment on Commercialization: Clear Khata does not sell, rent, or trade your personal information or uploaded property documents to third-party advertisers, marketing agencies, or real estate brokers. Your property data is used solely for the verification service you have paid for.

3. How We Protect and Store Your Data

We understand that property documents contain highly sensitive personal and financial details. We employ robust security measures to protect your data:

  • Encryption: All documents uploaded to our platform or transmitted via our secure servers are encrypted both in transit (using SSL/TLS) and at rest.
  • Access Control: Access to your property documents is strictly restricted to the specific legal experts, advocates, or verification executives assigned to your file.
  • Data Retention: We retain your property documents only as long as necessary to complete the verification service and comply with statutory legal requirements. Once the service is complete, you may request the permanent deletion of your uploaded documents from our servers.

4. Sharing of Information

We will only share your information in the following limited circumstances:

  • With Legal Partners: We share your uploaded property documents with our verified panel of advocates, lawyers, and legal partners who physically conduct the title searches and verify local municipal records (such as BBMP, BDA, or Sub-Registrar offices). These partners are bound by strict confidentiality agreements.
  • Legal Compliance: If required by law, court order, or a government authority, we may disclose your information to comply with legal processes.

5. Your Rights and Choices

Under Indian data protection laws, you have specific rights regarding your personal data:

  • Right to Access & Correct: You can request a copy of the personal data we hold about you or ask us to update/correct inaccurate details.
  • Right to Erasure (Deletion): You can request that we delete your personal information and uploaded property documents from our database once your verification is completed.
  • Withdrawal of Consent: You can withdraw your consent to our processing of your data at any time. Please note that withdrawing consent may prevent us from completing our active services for you.

To exercise any of these rights, please contact us using the details in Section 8.

6. Third-Party Links & Integrations

Our website and communications may contain links to government portals (like Kaveri Online Services, BBMP, etc.) or third-party payment gateways. We are not responsible for the privacy practices of those external sites. We recommend reading their privacy policies before providing personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technological advancements, or updated legal regulations in India. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

8. Contact Us & Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to report a grievance regarding your data, please contact our designated representative:

  • Entity Name: Clear Khata
  • Email: clearkhata@gmail.com
  • Address: Bangalore, Karnataka, India